If you are having a technical problem with AspEmail or any other Persits
Software product, there is a good chance a solution to your problem
is already in our library of articles.
If you cannot find a solution to your problem in our knowledge base,
write us at support@aspemail.com.
To provide you with better service, we ask that you follow these
guidelines when reporting your problem to us:
- Be specific. Don't just say "your component is not working."
Include the exact error message you are getting, if any, and a relevant
code snippet.
- Be concise. Try to limit your question to a few sentences
describing the symptoms of the problem. Also, limit the amount
of code you are attaching. Please do not sent every ASP file
of your entire project.
- Be patient. We answer questions in the order they are received.
Response time may vary from a few minutes to a few hours, in rare
cases even days.
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